Privacy Policy
LAST UPDATED
EFFECTIVE DATE
JURISDICTION
01 - OVERVIEW
Our Commitment to Your Privacy
Hudson Building Group (“we”, “our”, or “us”) is committed to protecting the personal information of our clients, contractors, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging our services or using our website, you acknowledge and agree to the practices described in this policy. We encourage you to read it carefully and contact us with any questions.
This policy applies to all personal information collected by Hudson Building Group through our website, project inquiries, contracts, and any other means of engagement.
02 - COLLECTION
Information We Collect
We collect personal information that is necessary to provide our building and construction services, respond to inquiries, and fulfil our legal obligations. This may include:
- Full name, postal address, email address, and phone number
- Property address and project details relevant to your build
- Financial information required for contracts and invoicing
- Communications you send us via email, phone, or our website contact form
- Technical data including IP address, browser type, and pages visited on our website
- Identity documents when required by law or for contractor onboarding
We collect information directly from you, from third parties such as referrals, and automatically through your use of our website.
DIRECT COLLECTION
WEBSITE DATA
THIRD PARTIES
PROJECT RECORDS
03 - USE
How We Use Your Information
We use your personal information only for the purposes for which it was collected, or for directly related purposes you would reasonably expect. These include:
- Responding to your project inquiries and preparing proposals
- Delivering construction and project management services
- Preparing, executing, and managing contracts and agreements
- Processing payments and managing accounts
- Complying with legal, regulatory, and insurance obligations
- Communicating project updates, timelines, and relevant notices
- Improving our website and understanding how visitors use it
- Sending service-related communications (not unsolicited marketing)
We will not use your information for any purpose you have not consented to, and you may withdraw consent at any time by contacting us.
04 - SHARING
Sharing & Disclosure
Hudson Building Group does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Subcontractors & Tradespeople — only to the extent necessary to deliver your project
- Professional Advisors — including legal, accounting, and insurance professionals bound by confidentiality
- Regulatory Authorities — when required by law, court order, or government directive
- Technology Providers — service providers who assist us in operating our business, subject to confidentiality obligations
Any third parties we engage are required to handle your information in accordance with applicable privacy laws and our instructions.
05 - COOKIES
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. Cookies are small text files stored on your device that help us understand how visitors interact with our site.
We use the following types of cookies:
- Essential Cookies — required for basic site functionality
- Analytics Cookies — help us understand traffic patterns and improve the site (e.g. Google Analytics)
- Preference Cookies — remember your settings for a better experience
You may disable cookies through your browser settings at any time, though some features of the site may not function as intended as a result.
06 - RETENTION
Data Retention
We retain personal information only for as long as it is needed for the purpose it was collected, or as required by law. In general:
- Client and project records are retained for a minimum of 7 years in accordance with Australian tax and building regulation requirements
- Inquiry and contact data is held for up to 2 years if no project proceeds
- Website analytics data is anonymised and retained for up to 26 months
When information is no longer required, we securely destroy or de-identify it in accordance with our data management procedures.
07 - YOUR RIGHTS
Your Rights & Choices
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate, incomplete, or outdated information
- Withdraw consent for processing where consent is the lawful basis
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy
To exercise any of these rights, please contact us using the details in the section below. We will respond to all requests within 30 days. In some circumstances, we may need to verify your identity before actioning a request.
If you are unsatisfied with our response, you may escalate your complaint to the OAIC at www.oaic.gov.au or by calling 1300 363 992.
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